{"id":7928,"date":"2026-08-07T12:50:25","date_gmt":"2026-08-07T11:50:25","guid":{"rendered":"https:\/\/proactive-fm.co.uk\/?post_type=service&p=7928"},"modified":"2026-09-02T14:05:04","modified_gmt":"2026-09-02T13:05:04","slug":"reactive-maintenance","status":"publish","type":"post","link":"https:\/\/proactive-fm.co.uk\/?p=7928","title":{"rendered":"Reactive Maintenance"},"content":{"rendered":"\t\t
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Reactive Maintenance<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Rapid response repairs that get faults fixed fast, minimising disruption and keeping your building running.<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\tFully Compliant\t\t\n\t\t<\/h3>\n\n\t\t\n\t\t\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Repairs carried out by qualified, insured tradespeople to current safety standards.<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n

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\n\t\t\tManage Every Trade\t\t\n\t\t<\/h3>\n\n\t\t\n\t\t\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Electrical, plumbing, and general repairs, all covered under one call-out service.<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n

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\n\t\t\tRapid Response\t\t\n\t\t<\/h3>\n\n\t\t\n\t\t\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Engineers dispatched quickly to resolve faults and minimise downtime.<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n

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\n\t\t\tAd-Hoc Call-Outs\t\t\n\t\t<\/h3>\n\n\t\t\n\t\t\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Urgent repairs booked and resolved quickly outside your regular contract.<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t

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QUALITY ASSURED<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\tTrusted Standards. Proven Results.\t\t\n\t\t<\/h3>\n\n\t\t\n\t\t\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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At Proactive Facilities, our work is backed by industry-recognised accreditations that reflect our unwavering commitment to quality, safety, and professional excellence. We follow industry best practices and prioritise site safety in line with guidance from the UK Health and Safety Executive (HSE)<\/a>.<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Safety<\/strong><\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Sustainability<\/strong><\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Quality<\/strong><\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t

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WHY CHOOSE US<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\tTrusted Reactive Maintenance for Your Facilities\t\t\n\t\t<\/h3>\n\n\t\t\n\t\t\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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PAFM provides fast, reliable reactive maintenance across South London and the South East. Our multi-trade engineers respond quickly to faults and repairs, giving landlords, property managers, and business owners confidence that issues get resolved with minimal disruption.<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\r\n\t Rapid response times as standard.\t <\/div>\r\n\t
\r\n\t Engineers dispatched quickly to minimise downtime and disruption to your building.\t <\/div>\r\n\t <\/div>\r\n\t \t
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\r\n\t One call covers every trade.\t <\/div>\r\n\t
\r\n\t Electrical, plumbing, and general repairs handled by a single, coordinated team.\t <\/div>\r\n\t <\/div>\r\n\t \t
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\r\n\t Every job tracked to completion.\t <\/div>\r\n\t
\r\n\t Clear reporting from initial call to job sign-off, so you always know the status.\t <\/div>\r\n\t <\/div>\r\n\t \t<\/div>\r\n <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OUR REACTIVE MAINTENANCE PROCESS<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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From call to completion. We handle every step.<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n Fault Reported <\/h3>\n
You report the issue through your dedicated contact or online portal.<\/div>\n <\/div>\n <\/div>\n
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\n Engineer Dispatched <\/h3>\n
The right tradesperson is assigned and dispatched based on the urgency and nature of the fault.<\/div>\n <\/div>\n <\/div>\n
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\n Repair Carried Out <\/h3>\n
The engineer diagnoses and resolves the issue on site, minimising disruption to your building.<\/div>\n <\/div>\n <\/div>\n
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\n Job Sign-Off <\/h3>\n
A completion report confirms the repair, with full documentation for your records.<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n \n \n <\/div>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Sectors We Support<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n

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We deliver facilities management solutions for offices, retail units, industrial premises, healthcare facilities, educational institutions, and mixed-use developments across South London and the South East.<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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What Our Clients Say<\/h3>

Feedback from clients who trust Us.<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Aliza A<\/h5>\n
Google Reviewer<\/div>\n <\/div>\n <\/div>\n
We\u2019ve been using Proactive FM for a few months now and they\u2019ve honestly been great. Whenever something needs fixing, they\u2019re on it straight away and keep us updated so we\u2019re never guessing what\u2019s going on. Really easy team to work with.<\/div>\n <\/div>\n <\/div>\n
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Finn<\/h5>\n
Google Reviewer<\/div>\n <\/div>\n <\/div>\n
The team has been knowledgeable, helpful, and great to work with throughout the process. Highly recommended, 10\/10!<\/div>\n <\/div>\n <\/div>\n
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Patel<\/h5>\n
Google Reviewer<\/div>\n <\/div>\n <\/div>\n
They are very friendly and there work is always good. Thank you.<\/div>\n <\/div>\n <\/div>\n
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Peter Sims<\/h5>\n
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These lads provide a very professional service. They are very polite and obliging.<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n \n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Error:<\/strong> Contact form not found.<\/p> <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t

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Related Services<\/h3>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n
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FREQUENTLY ASKED QUESTIONS<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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About our reactive maintenance service.<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\r\n How quickly can you respond to a call-out?<\/span>\r\n <\/div>\r\n
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Response times depend on the urgency of the fault, with priority issues typically attended within a few hours. We agree response time targets as part of your contract.<\/div>\r\n <\/div>\r\n
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\r\n What types of repairs do you cover?<\/span>\r\n <\/div>\r\n
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Our multi-trade engineers cover electrical, plumbing, carpentry, and general building repairs, so most issues can be resolved with a single call.<\/div>\r\n <\/div>\r\n
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\r\n Can I report a fault outside office hours?<\/span>\r\n <\/div>\r\n
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Yes, we offer out-of-hours reporting and emergency call-out cover for urgent issues that cannot wait until the next working day.<\/div>\r\n <\/div>\r\n
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\r\n Do you provide a report after each repair?<\/span>\r\n <\/div>\r\n
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Yes, every completed job includes a report confirming the work carried out, ready for your maintenance records.<\/div>\r\n <\/div>\r\n <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n
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Fast-response repairs and callouts that fix problems quickly and keep your building safe and operational. Our engineers cover plumbing, electrical, carpentry and general building faults, with rapid callout times to minimise disruption to your tenants or staff.<\/p>\n","protected":false},"author":3,"featured_media":10275,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-7928","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/proactive-fm.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/7928","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/proactive-fm.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/proactive-fm.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/proactive-fm.co.uk\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/proactive-fm.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7928"}],"version-history":[{"count":0,"href":"https:\/\/proactive-fm.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/7928\/revisions"}],"wp:attachment":[{"href":"https:\/\/proactive-fm.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7928"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/proactive-fm.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7928"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/proactive-fm.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7928"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}