Facilities Management London and the South East

Proactive Maintenance for
Predictable Performance

Facilities management London businesses trust: reliable, responsive, and built around your business goals.

Industry Standard Accreditations

Facilities management London safety accreditation badge

Safety

ISO 14001 environmental management certification

Sustainability

ISO 9001 quality management certification

Quality

OUR SERVICES

Everything You Need, Under One Roof

From statutory compliance certificates to day-to-day cleaning and planned or reactive maintenance, our in-house teams deliver Hard FM and Soft FM services under a single contract, with one point of contact for every site you manage.

Integrated facilities management

Hard FM

From planned maintenance to emergency repairs, our Hard FM team keeps your building’s critical systems compliant, safe, and running without interruption.

Commercial cleaning service

Soft FM

We keep your spaces clean, secure, and welcoming — commercial cleaning, grounds maintenance, pest control, and more, delivered to a consistent standard.

Fire alarm testing

Health & Safety

Stay compliant and protect your people with our full range of statutory testing, certification, and safety inspection services.

CLIENT PORTAL

Smarter Contract Management

Every Proactive Facilities contract includes access to our Client Portal, giving you 24/7 visibility and control over your facilities management contract, all in one place.

Raise Requests

Log and track requests in real time.

Get Quotes

Receive, review and approve quotes with ease.

Book Appointments

Schedule and manage appointments that suit you.

View Invoices & Payments

Track payments and manage your wallet.

Stay Informed

All your property and service updates in one place.

How We Work

Sectors We Support

We deliver facilities management solutions for offices, retail units, industrial premises, healthcare facilities, educational institutions, and mixed-use developments across South London and the South East.

Clean, well-maintained healthcare facility corridor
01
Healthcare
Well-presented retail store interior
01
Retail
Clean and well-maintained leisure centre facility
01
Leisure
Hospitality venue with a clean and welcoming interior
01
Hospitality
Office heating not working: a cold commercial office needing repair
01
Office
Clean and safe school corridor
01
Education
Industrial unit being maintained by a facilities team
01
Industrial
Warehousing and logistics site maintained by a facilities team
01
Warehousing & Logistics
Property maintenance warning signs: a commercial building that needs attention
01
Property Management
Data centre hall maintained by a facilities team
01
Data Centre

What Our Clients Say

Feedback from clients who trust Us.

Frequently asked questions

What areas do you cover?

Primarily South London and the Home Counties. Multi-site clients across the South East are also handled from our office. If your site is inside the M25, we almost certainly cover it.

Are you accredited?

Yes. Proactive holds these accreditations:

  • ISO 9001 (Quality)
  • ISO 14001 (Environmental)
  • ISO 45001 (Health and Safety)

Certificates are shown on request.

Do I have to sign a long contract?

No. Most contracts are rolling monthly with a 30-day notice period. There is no automatic renewal and no early termination fee.

Do you offer a client portal?

Yes. Every contract client gets 24/7 access to our Client Portal, where you can:

  • Raise requests
  • Get quotes
  • Book appointments
  • View invoices and payments

All in one place.

How quickly can you respond to reactive maintenance requests?

Response times depend on the urgency of the issue and your contract, but most reactive callouts are actioned the same day. Urgent, safety-critical issues are always prioritised.
Let’s get in touch

Call 01753 428121 or email sales@proactive-fm.co.uk. We deliver facilities management London wide and across the South East, Monday to Friday 8am to 6pm. Prefer to write? Fill in the form and we will be in touch within one working day.

Get free consultation
Get a straight answer on price.

Tell us about your site and we will come back to you with a clear, fixed price.

Proactive Facilities Management logo
Reliable. Responsive. Built around you.
Name(Required)
Address(Required)
Get free consultation
Get a straight answer on price.

Tell us about your site and we will come back to you with a clear, fixed price.

Proactive Facilities Management logo
Reliable. Responsive. Built around you.
Name(Required)
Address(Required)